Privacy Policy
We process personal data (hereinafter mostly referred to as "data") only to the extent necessary and for the purpose of providing a functional and user-friendly website, including its content and the services offered there.
According to Article 4(1) of Regulation (EU) 2016/679, the General Data Protection Regulation (hereinafter referred to as “GDPR”), “processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or linking, restriction, erasure or destruction.
With the following privacy policy, we inform you in particular about the type, scope, purpose, duration, and legal basis of the processing of personal data, insofar as we decide on the purposes and means of processing, either alone or jointly with others. Furthermore, we inform you below about the third-party components we use for optimization purposes and to improve the quality of use, insofar as third parties process data under their own responsibility.
Our privacy policy is structured as follows:
I. Information about us as the responsible party
II. Rights of users and data subjects
III. Information on data processing
I. Information about us as the responsible party
The responsible provider of this website in terms of data protection law is:
TAVO eK
Genoveva Burwinkel-Voith
Fabrikstr. 9
93492 Treffelstein
Phone: +49/9673/92100
Fax: +49/9673/6789999
E-mail: info@tavo.de
The provider’s data protection officer is:
Genoveva Burwinkel-Voith
Phone: +49/9673/92100
Fax: +49/9673/6789999
E-mail: info@tavo.de
II. Rights of users and data subjects
With regard to the data processing described in more detail below, users and data subjects have the right
- to confirmation as to whether data concerning them is being processed, to information about the data being processed, to further information about the data processing and to copies of the data (see also Art. 15 GDPR);
- to rectification or completion of incorrect or incomplete data (see also Art. 16 GDPR);
- to the immediate erasure of the data concerning them (see also Art. 17 GDPR), or, alternatively, if further processing is necessary pursuant to Art. 17 (3) GDPR, to the restriction of processing in accordance with Art. 18 GDPR;
- to receive the data concerning them and provided by them and to transmit this data to other providers/controllers (see also Art. 20 GDPR);
- to lodge a complaint with the supervisory authority if they believe that the data concerning them is being processed by the provider in violation of data protection regulations (see also Art. 77 GDPR).
Furthermore, the provider is obligated to inform all recipients to whom data has been disclosed by the provider of any rectification or erasure of data or restriction of processing pursuant to Articles 16, 17 (1), and 18 GDPR. However, this obligation shall not apply if such notification is impossible or involves disproportionate effort. Notwithstanding this, the user has a right to information about these recipients.
Likewise, according to Art. 21 GDPR, users and data subjects have the right to object to the future processing of their data, provided that the data is processed by the provider in accordance with Art. 6 (1) (f) GDPR. In particular, an objection to data processing for direct marketing purposes is permissible.
III. Information on data processing
Your data processed when you use our website will be deleted or blocked as soon as the purpose of storage no longer applies, there are no legal retention obligations that prevent the deletion of the data and no other information is given below regarding individual processing procedures.
Cookie Manager
To obtain consent to the use of technically unnecessary cookies on the website, the provider uses a cookie manager.
When the website is accessed, a cookie containing the settings information is stored on the user's device, so that the user is not asked for consent on subsequent visits.
The cookie is required to obtain legally compliant consent from the user.
The user can prevent or stop the installation of cookies by adjusting his browser settings.
Cookies
a) Session cookies
We use cookies on our website. Cookies are small text files or other storage technologies that are placed and stored on your device by the internet browser you use. These cookies process certain information about you on an individual basis, such as your browser or location data or your IP address.
This processing makes our website more user-friendly, effective and secure, as it enables, for example, the display of our website in different languages or the provision of a shopping cart function.
The legal basis for this processing is Art. 6 (1) (b) GDPR, provided that these cookies process data for the purpose of initiating or executing a contract.
If the processing does not serve to initiate or execute a contract, our legitimate interest lies in improving the functionality of our website. The legal basis in this case is Art. 6 (1) (f) GDPR.
When you close your internet browser, these session cookies are deleted.
b) Third-party cookies
Our website may also use cookies from partner companies with whom we work for the purposes of advertising, analysis or the functionality of our website.
For details, in particular regarding the purposes and legal basis for processing such third-party cookies, please see the information below.
c) Possibility of removal
You can prevent or restrict the installation of cookies by adjusting the settings in your Internet browser. You can also delete cookies that have already been saved at any time. The steps and measures required to do this depend on the specific Internet browser you are using. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support. In the case of so-called Flash cookies, however, you cannot prevent the processing of cookies via the browser settings. Instead, you must change the settings of your Flash player. The steps and measures required to do this also depend on the specific Flash player you are using. If you have any questions, please use the help function or documentation of your Flash player or contact the manufacturer or user support.
However, if you prevent or restrict the installation of cookies, this may result in not all functions of our website being fully usable.
Competition
We offer you the opportunity to participate in competitions via our website. If you participate in one of our competitions, the data you enter during your participation will be processed without your further consent, but of course solely for the purpose of administering and processing the respective competition.
As part of the competition process, we will share your data with the transport company contracted to deliver the goods or with a financial service provider, insofar as this is necessary for the delivery or payment of your prize. If your data is published in the event of a win, you will be informed of this in the consent form.
The legal basis for the transfer of data is then Art. 6 (1) (b) GDPR.
You can revoke your consent to the processing of your data for participation in our competitions at any time with future effect in accordance with Art. 7 (3) GDPR. To do so, you simply need to notify us of your revocation.
Contact requests / contact options
If you contact us via contact form or email, the data you provide will be used to process your inquiry. Providing this data is necessary to process and respond to your inquiry – without it, we cannot respond to your inquiry or can only respond to a limited extent.
The legal basis for this processing is Art. 6 (1) (b) GDPR.
Your data will be deleted once your inquiry has been conclusively answered and there are no legal retention obligations that prevent deletion, such as in the case of any subsequent contract processing.
Customer account / registration function
If you create a customer account with us via our website, we will collect and store the data you entered during registration (e.g., your name, address, or email address) exclusively for pre-contractual services, for contract fulfillment, or for customer care purposes (e.g., to provide you with an overview of your previous orders with us or to offer you the so-called wish list function). At the same time, we will store your IP address and the date and time of your registration. This data will not be shared with third parties.
As part of the registration process, your consent to this processing will be obtained and reference will be made to this privacy policy. The data we collect will be used exclusively to provide the customer account.
If you consent to this processing, Art. 6 (1) (a) GDPR is the legal basis for the processing.
If the opening of the customer account also serves pre-contractual measures or the fulfilment of the contract, the legal basis for this processing is also Art. 6 (1) (b) GDPR.
You may revoke your consent to open and maintain your customer account at any time with future effect in accordance with Art. 7 (3) GDPR. To do so, you simply need to notify us of your revocation.
The data collected in this way will be deleted as soon as processing is no longer necessary. However, we must observe retention periods under tax and commercial law.
Newsletter
If you sign up for our free newsletter, the data you provide, i.e., your email address and—optionally—your name and address, will be transmitted to us. At the same time, we store the IP address of the internet connection from which you access our website, as well as the date and time of your registration. As part of the registration process, we will obtain your consent to send you the newsletter, describe its content in detail, and refer you to this privacy policy. We use the data collected exclusively for sending the newsletter—it will therefore not be shared with third parties.
The legal basis for this is Art. 6 (1) (a) GDPR.
You can revoke your consent to receive the newsletter at any time with future effect, in accordance with Art. 7 (3) GDPR. To do so, simply notify us of your revocation or click the unsubscribe link included in each newsletter.
User contributions, comments and ratings
We offer you the opportunity to publish questions, answers, opinions, or reviews, hereinafter referred to as "contributions," on our website. If you take advantage of this offer, we will process and publish your contribution, the date and time of submission, and any pseudonym you may use.
The legal basis for this is Art. 6 (1) (a) GDPR. You can revoke your consent at any time with future effect in accordance with Art. 7 (3) GDPR. To do so, you simply need to notify us of your revocation.
In addition, we also process your IP and email address. The IP address is processed because we have a legitimate interest in initiating or supporting further action if your post infringes on the rights of third parties and/or is otherwise unlawful.
The legal basis in this case is Art. 6 (1) (f) GDPR. Our legitimate interest lies in the necessary legal defense.
Server data
For technical reasons, particularly to ensure a secure and stable website, data is transmitted through your internet browser to us or our web space provider. These so-called server log files collect, among other things, the type and version of your internet browser, the operating system, the website from which you accessed our website (referrer URL), the website(s) of our website that you visit, the date and time of each access, and the IP address of the internet connection from which you accessed our website.
The data collected in this way will be stored temporarily, but not together with other data about you.
This storage is based on Art. 6 (1) (f) GDPR. Our legitimate interest lies in the improvement, stability, functionality, and security of our website.
The data will be deleted after seven days at the latest, unless further retention is required for evidentiary purposes. Otherwise, the data will be exempt from deletion in whole or in part until the incident has been finally resolved.
Contract processing
The data you submit to use our products and/or services will be processed by us for the purpose of contract execution and is necessary for this purpose. Conclusion and contract execution are not possible without providing your data.
The legal basis for the processing is Art. 6 (1) (b) GDPR.
We will delete the data once the contract has been fully processed, but we must observe the retention periods required by tax and commercial law.
As part of the contract processing, we will pass on your data to the transport company commissioned with the delivery of the goods or to the financial service provider, insofar as the transfer is necessary for the delivery of the goods or for payment purposes.
The legal basis for the transfer of data is then Art. 6 (1) (b) GDPR.
To promote our products and services and to communicate with interested parties or customers, we maintain a company presence on the Facebook platform.
On this social media platform, we are jointly responsible with Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
Facebook’s data protection officer can be reached via a contact form:
https://www.facebook.com/help/contact/540977946302970
We have regulated our joint controllership in an agreement regarding our respective obligations under the GDPR. This agreement, from which our mutual obligations arise, can be accessed at the following link:
https://www.facebook.com/legal/terms/page_controller_addendum
The legal basis for the resulting processing of personal data, as described below, is Art. 6 (1) (f) GDPR. Our legitimate interest lies in the analysis, communication, sale, and promotion of our products and services.
The legal basis may also be the user's consent to the platform operator pursuant to Art. 6 (1) (a) GDPR. According to Art. 7 (3) GDPR, the user may revoke this consent at any time with effect for the future by notifying the platform operator.
When you visit our website on the Facebook platform, Facebook Ireland Ltd., the operator of the platform in the EU, processes user data (e.g. personal information, IP address, etc.).
This user data is used to collect statistical information about the use of our company presence on Facebook. Facebook Ireland Ltd. uses this data for market research and advertising purposes, as well as to create user profiles. Based on these profiles, Facebook Ireland Ltd. is able, for example, to advertise to users both within and outside of Facebook based on their interests. If the user is logged into their Facebook account at the time of the visit, Facebook Ireland Ltd. can also link the data to the respective user account.
If a user contacts us via Facebook, the personal data entered on this occasion will be used to process the request. The user's data will be deleted by us once the user's request has been conclusively answered and there are no statutory retention periods, such as those required for subsequent contract processing.
Facebook Ireland Ltd. may also set cookies to process the data.
If the user does not agree to this processing, they have the option of preventing the installation of cookies by configuring their browser accordingly. Already stored cookies can also be deleted at any time. The settings for this depend on the respective browser. Flash cookies cannot be prevented via the browser settings, but rather by configuring the Flash Player accordingly. If the user prevents or restricts the installation of cookies, this may result in not all Facebook functions being fully available.
Further information on the processing activities, their prevention and the deletion of data processed by Facebook can be found in Facebook's data policy:
https://www.facebook.com/privacy/explanation
It cannot be ruled out that processing by Meta Platforms Ireland Limited may also be carried out via Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025 in the USA.
To promote our products and services and to communicate with interested parties or customers, we maintain a company presence on the Instagram platform.
On this social media platform, we are jointly responsible with Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
Instagram’s data protection officer can be reached via a contact form:
https://www.facebook.com/help/contact/540977946302970
We have regulated our joint controllership in an agreement regarding our respective obligations under the GDPR. This agreement, from which our mutual obligations arise, can be accessed at the following link:
https://www.facebook.com/legal/terms/page_controller_addendum
The legal basis for the resulting processing of personal data, as described below, is Art. 6 (1) (f) GDPR. Our legitimate interest lies in the analysis, communication, sale, and promotion of our products and services.
The legal basis may also be the user's consent to the platform operator pursuant to Art. 6 (1) (a) GDPR. According to Art. 7 (3) GDPR, the user may revoke this consent at any time with effect for the future by notifying the platform operator.
When you visit our online presence on the Instagram platform, Facebook Ireland Ltd., as the operator of the platform in the EU, processes user data (e.g. personal information, IP address, etc.).
This user data is used to collect statistical information about the use of our company presence on Instagram. Facebook Ireland Ltd. uses this data for market research and advertising purposes, as well as to create user profiles. Based on these profiles, Facebook Ireland Ltd. is able, for example, to advertise to users both within and outside of Instagram based on their interests. If the user is logged into their Instagram account at the time of the visit, Facebook Ireland Ltd. can also link the data to the respective user account.
If the user contacts us via Instagram, the personal data entered on this occasion will be used to process the request. The user's data will be deleted by us provided the user's request has been conclusively answered and there are no statutory retention periods, such as those required for subsequent contract processing.
Facebook Ireland Ltd. may also set cookies to process the data.
If the user does not agree to this processing, they have the option of preventing the installation of cookies by configuring their browser accordingly. Already stored cookies can also be deleted at any time. The settings for this depend on the respective browser. Flash cookies cannot be prevented via the browser settings, but rather by configuring the Flash Player accordingly. If the user prevents or restricts the installation of cookies, this may result in not all Facebook functions being fully available.
Further information on the processing activities, their prevention and the deletion of data processed by Instagram can be found in Instagram's data policy:
https://help.instagram.com/519522125107875
It cannot be ruled out that processing by Facebook Ireland Ltd. may also be carried out via Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025 in the USA.
We maintain an online presence on LinkedIn to present our company and our services and to communicate with customers and interested parties. LinkedIn is a service of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland, a subsidiary of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA.
In this respect, we would like to point out that it is possible that user data may be processed outside the European Union, particularly in the USA. This may increase the risks for users, for example, by making subsequent access to user data more difficult. We also have no access to this user data. Access to this data lies exclusively with LinkedIn.
LinkedIn’s privacy policy can be found at
https://www.linkedin.com/legal/privacy-policy
We maintain an online presence on Pinterest to present our company and our services and to communicate with customers and interested parties. Pinterest is a service of Pinterest Inc., 651 Brannan Street, San Francisco, CA, 94107, USA.
In this respect, we would like to point out that it is possible that user data may be processed outside the European Union, particularly in the USA. This may increase the risks for users, for example, by making subsequent access to user data more difficult. We also have no access to this user data. Access to this data lies exclusively with Pinterest.
Pinterest’s privacy policy can be found at
https://policy.pinterest.com/de/privacy-policy
We maintain an online presence on Twitter to present our company and our services and to communicate with customers and interested parties. Twitter is a service of Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.
In this respect, we would like to point out that it is possible that user data may be processed outside the European Union, particularly in the USA. This may increase the risks for users, for example, by making subsequent access to user data more difficult. We also have no access to this user data. Access to this data lies exclusively with Twitter.
Twitter’s privacy policy can be found at
https://twitter.com/de/privacy
General linking to third-party profiles
The provider uses links to the social networks listed below on the website.
The legal basis for this is Art. 6 (1) (f) GDPR. The provider's legitimate interest lies in improving the usability of the website.
The plugins are integrated via a linked graphic. Only by clicking on the corresponding graphic is the user redirected to the service of the respective social network.
After the customer has been redirected, information about the user is collected by the respective network. This initially includes data such as IP address, date, time, and page visited. If the user is logged into their user account on the respective network during this time, the network operator may be able to assign the collected information from the specific visit to the user's personal account. If the user interacts via a "Share" button on the respective network, this information may be saved in the user's personal user account and possibly published. If the user wishes to prevent the collected information from being directly assigned to their user account, they must log out before clicking on the graphic. It is also possible to configure the respective user account accordingly.
The following social networks are linked by the provider:
Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
Privacy Policy: https://www.facebook.com/policy.php
Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
Privacy Policy: https://help.instagram.com/519522125107875
LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland, a subsidiary of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085 USA.
Privacy Policy: https://www.linkedin.com/legal/privacy-policy
Pinterest Inc., 651 Brannan Street, San Francisco, CA, 94107, USA.
Privacy Policy: https://policy.pinterest.com/de/privacy-policy
Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA
Privacy Policy: https://twitter.com/privacy
“Facebook” social plug-in
We use plug-ins from the social network Facebook on our website. Facebook is an internet service provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
If you have given your consent for this processing, the legal basis is Art. 6 (1) (a) GDPR. Art. 6 (1) (f) GDPR may also be used as the legal basis. Our legitimate interest lies in improving the quality of our website.
Further information about the possible plug-ins and their respective functions can be found on Facebook at
https://developers.facebook.com/docs/plugins/
ready for you.
If the plug-in is stored on one of the pages of our website you visit, your internet browser downloads a representation of the plug-in from Facebook's servers in the USA. For technical reasons, it is necessary for Facebook to process your IP address. In addition, the date and time of your visit to our website are also recorded.
If you are logged into Facebook while visiting one of our websites containing the plug-in, the information collected by the plug-in regarding your specific visit will be recognized by Facebook. Facebook may assign the information collected in this way to your personal user account there. For example, if you use the Facebook "Like" button, this information will be stored in your Facebook user account and possibly published via the Facebook platform. If you want to prevent this, you must either log out of Facebook before visiting our website or use an add-on for your internet browser to prevent the Facebook plug-in from loading.
Further information about the collection and use of data as well as your rights and protection options in this regard can be found on Facebook's
https://www.facebook.com/policy.php
available data protection information.
“Twitter” social plug-in
We use the plug-in of the social network Twitter on our website. Twitter is an internet service provided by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA, hereinafter referred to as "Twitter."
If you have given your consent for this processing, the legal basis is Art. 6 (1) (a) GDPR. Art. 6 (1) (f) GDPR may also be used as the legal basis. Our legitimate interest lies in improving the quality of our website.
If the plug-in is stored on one of the pages of our website you visit, your internet browser will download a representation of the plug-in from Twitter's servers in the USA. For technical reasons, Twitter must process your IP address. In addition, the date and time of your visit to our website will also be recorded.
If you are logged in to Twitter while visiting one of our websites containing the plug-in, the information collected by the plug-in regarding your specific visit will be recognized by Twitter. Twitter may assign the information collected in this way to your personal user account there. For example, if you use the Twitter "Share" button, this information will be stored in your Twitter user account and possibly published via the Twitter platform. If you wish to prevent this, you must either log out of Twitter before visiting our website or make the appropriate settings in your Twitter user account.
Further information about the collection and use of data as well as your rights and protection options in this regard can be found on Twitter’s
available data protection information.
Google Analytics
We use Google Analytics on our website. This is a web analysis service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google."
The Google Analytics service is used to analyze user behavior on our website. The legal basis is Art. 6 (1) (f) GDPR. Our legitimate interest lies in the analysis, optimization, and economic operation of our website.
Usage and user-related information, such as IP address, location, time, or frequency of visits to our website, is transmitted to a Google server in the USA and stored there. However, we use Google Analytics with the so-called anonymization function. This function shortens the IP address within the EU or EEA.
The data collected in this way is then used by Google to provide us with an evaluation of visits to our website and the user activities there. This data may also be used to provide other services related to the use of our website and the use of the internet.
Google states that it will not associate your IP address with any other data. Furthermore, Google maintains
https://www.google.com/intl/de/policies/privacy/partners
We provide you with further information on data protection, including options for preventing the use of your data.
Google also offers
https://tools.google.com/dlpage/gaoptout?hl=de
a so-called deactivation add-on along with further information. This add-on can be installed with common internet browsers and offers you further control over the data Google collects when you visit our website. The add-on tells the Google Analytics JavaScript (ga.js) that information about your visit to our website should not be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analysis services. Whether and which other web analysis services we use can also be found in this privacy policy.
Adobe Typekit
To display the font design, external fonts from “Adobe Typekit”, a service of Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Republic of Ireland, hereinafter “Adobe”, are used.
When you visit the provider's website, a connection to the Adobe server is established to enable or update the font. Data may be transferred to servers in the USA.
_____________________
However, according to data protection authorities, the USA does not currently have an adequate level of data protection. Therefore, so-called standard contractual clauses exist between the provider and Adobe for the transfer of data to third countries:
https://www.adobe.com/de/privacy/eudatatransfers.html
However, these are private law agreements and therefore have no direct impact on the access options of authorities in the USA.
_____________________
The legal basis for this is Art. 6 (1) (f) GDPR. The provider's legitimate interest lies in the optimization and economic operation of the website.
Through the connection, Adobe can recognize which website a request is sent from and to which IP address the font display is sent.
Adobe offers further information, in particular on the options for preventing data usage, at the following links:
https://www.adobe.com/de/privacy.html
https://www.adobe.com/de/privacy/policies/adobe-fonts.html
Integration of the Trusted Shops Trustbadge / other widgets
We use the Trusted Shops “Trustbadge” to display the Trusted Shops seal of approval and any reviews we may have received through it, as well as to promote the services offered by Trusted Shops after an order has been placed.
“Trustbadge” is a product of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, for which we are jointly responsible for data protection with Trusted Shops GmbH – in accordance with Art. 26 GDPR.
The use serves to safeguard our legitimate interests, which prevail within the framework of a balancing of interests, in optimal marketing by enabling secure shopping in accordance with Art. 6 (1) (f) GDPR.
The Trustbadge is provided by a US CDN (Content Delivery Network) provider under joint responsibility. An appropriate level of data protection is ensured through standard data protection clauses and other contractual measures. Further information on Trusted Shops GmbH's data protection policy can be found at the following link: https://www.trustedshops.de/impressum-datenschutz/#datenschutz
When the website is accessed, the Trusted Shops web server records the visitor's IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data) in order to display the information accessed. In addition, the web server automatically saves a so-called server log file, which also contains the IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access. The IP address is anonymized immediately after collection so that the stored data cannot be assigned to the visitor. The anonymized data is used primarily for statistical purposes and error analysis.
After the order is completed, the email address provided in the order will be transmitted to Trusted Shops GmbH. This transmission is done using a cryptographic hash function, making it impossible to reconstruct the email address from the generated hash.
The legal basis for the transfer is Art. 6 (1) (f) GDPR. The transfer serves to verify whether the visitor is already registered for services with Trusted Shops GmbH and is therefore necessary for the legitimate interests of the provider and Trusted Shops GmbH in providing the buyer protection and transactional evaluation services linked to the specific order.
If you are already registered for Trusted Shops GmbH services, further processing will be carried out in accordance with the contractual agreement concluded between you and Trusted Shops GmbH. If the visitor is not yet registered for the services, they will be given the opportunity to register. Further processing after registration is also governed by the contractual agreement with Trusted Shops GmbH. If the visitor does not register, all transmitted data will be automatically deleted by Trusted Shops GmbH, and personal reference will no longer be possible.
Trusted Shops GmbH uses service providers in the areas of hosting, monitoring, and logging. The legal basis for this is Art. 6 (1) (f) GDPR for the purpose of ensuring uninterrupted operation. Processing may take place in third countries (the USA and Israel). An appropriate level of data protection is ensured in the case of the USA through standard data protection clauses and other contractual measures, and in the case of Israel through an adequacy decision.
Within the framework of the joint controllership between us and Trusted Shops GmbH, you can contact Trusted Shops GmbH with data protection questions and to assert your rights using the contact options provided in the data protection information linked above. Regardless of this, you can always contact the controller of your choice. Your inquiry will then be forwarded to the other controller for response, if necessary.
Google Fonts
We use Google Fonts to display external fonts on our website. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google."
In order to enable the display of certain fonts on our website, a connection to the Google server in the USA is established when you visit our website.
The legal basis is Art. 6 (1) (f) GDPR. Our legitimate interest lies in the optimization and economic operation of our website.
Through the connection to Google established when you visit our website, Google can determine from which website your request was sent and to which IP address the font display should be transmitted.
Google offers
https://adssettings.google.com/authenticated
https://policies.google.com/privacy
further information, in particular on the options for preventing the use of data.
GOOGLE search function (“CSE”)
We use Google Custom Search (CSE) for full-text searches on our website. CSE is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google."
"CSE" enables a full-text search for content on our website. This search function is accessed via a "Google Custom Search" search box.
The legal basis for this is Art. 6 (1) (f) GDPR . Our legitimate interest lies in the user-friendliness of the website.
The function is integrated unchanged into our website as a software module from Google.
If the search is activated by entering a search term, Google loads the requested information using a plug-in. At the same time, the terms entered by the user and the user's IP address are transmitted to Google to execute the search and display the search results.
If the user is logged into his or her existing Google account at the time of the search, Google can assign the collected information to the associated user profile.
Google offers further information, in particular on how to prevent data usage, at the following links:
https://policies.google.com/privacy
https://adssettings.google.com/authenticated
Use of PayPal as a payment method
If you choose to pay with the online payment service provider PayPal during your order process, your contact information will be transmitted to PayPal as part of the resulting order. PayPal is a service provided by PayPal (Europe) S.à.rl & Cie. SCA, 22-24 Boulevard Royal, L-2449 Luxembourg. PayPal acts as an online payment service provider and escrow agent, and offers buyer protection services.
The personal data transmitted to PayPal usually includes first name, last name, address, telephone number, IP address, email address, or other data required to process the order, as well as data related to the order, such as the number of items, item number, invoice amount and tax percentage, billing information, etc.
This transmission is necessary to process your order using the payment method you selected, in particular to confirm your identity, administer your payment, and maintain the customer relationship. Your data is therefore transmitted to PayPal on the basis of Art. 6 (1) (b) GDPR.
Please note, however: PayPal may also pass on personal data to service providers, subcontractors or other affiliated companies if this is necessary to fulfill the contractual obligations arising from your order or if the personal data is to be processed on their behalf.
Depending on the payment method selected through PayPal, e.g., invoice or direct debit, the personal data transmitted to PayPal will be transferred by PayPal to credit reporting agencies. This transfer serves to verify your identity and creditworthiness in relation to the order you have placed. Information about these credit reporting agencies and what data PayPal generally collects, processes, stores, and shares can be found in PayPal's privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full
Use of Sofortüberweisung as a payment method
If you decide to pay with the online payment service provider Sofortüberweisung during your order process, your contact details will be transmitted to Sofortüberweisung as part of the order thus placed.
Sofortüberweisung is a service provided by SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany. Sofortüberweisung acts as an online payment service provider, enabling cashless payment for products and services online.
The personal data transmitted to Sofortüberweisung usually includes first name, last name, address, telephone number, IP address, email address, or other data required for order processing, as well as data related to the order, such as the number of items, item number, invoice amount and tax in percent, invoice information, etc.
This transmission is necessary to process your order using the payment method you selected, in particular to confirm your identity, administer your payment, and maintain the customer relationship. Your data is therefore transmitted to SOFORT GmbH on the basis of Art. 6 (1) (b) GDPR.
Please note, however: Sofortüberweisung may also pass on personal data to service providers, subcontractors or other affiliated companies if this is necessary to fulfill the contractual obligations arising from your order or if the personal data is to be processed on behalf of the latter.
Under certain circumstances, the personal data transmitted to Sofortüberweisung may be transferred to credit reporting agencies. This transfer serves to verify your identity and creditworthiness in relation to the order you have placed.
You can find out which data protection principles Sofortüberweisung applies when processing your data in the data protection information that is displayed to you during the Sofortüberweisung payment process.
If you have any further questions about the use of your personal data, you can contact Sofortüberweisung by email (datenschutz@sofort.com) or in writing (SOFORT GmbH, Data Protection, Theresienhöhe 12, 80339 Munich).
Klarna “CHECKOUT”
To process payments for orders placed via our online shop, we use the payment service of Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden, hereinafter referred to as “Klarna”.
For this purpose, we have integrated Klarna's checkout into the final order page of our online shop.
The legal basis is the fulfillment of the contract pursuant to Art. 6 (1) (b) GDPR. Furthermore, we have a legitimate interest in offering effective and secure payment options, so a further legal basis is Art. 6 (1) (f) GDPR.
By integrating Klarna, your internet browser loads the checkout page from a Klarna server. This alone transmits the operating system you use, the type and version of your internet browser, the website from which the checkout was requested, the date and time of the visit, and your IP address to Klarna – even without you interacting with the checkout page.
Once you complete your order in our online shop, the data you enter in the input fields on the checkout page will be processed by Klarna at its own responsibility to process the payment.
For the payment methods offered, “PayPal” and “Prepayment”, processing without your further consent is limited to the transfer of payment data to us or PayPal.
For the payment methods offered, such as “purchase on account”, “installment purchase”, “credit card”, “direct debit” or “instant transfer”, Klarna processes the following personal data in particular for the purpose of payment processing and identity and credit checks:
– Contact information such as names, addresses, date of birth, gender, email address, telephone number, mobile phone number, IP address, etc.
– Information for processing the order, such as product type, product number, price, etc.
– Payment information, such as debit and credit card details (card number, expiration date and CCV code), invoice details, account number, etc.
If you choose the payment method "purchase on account" or "installment purchase," Klarna collects and uses personal data and information about your previous payment behavior to decide whether to grant your desired payment method. Furthermore, probability values for your future payment behavior (so-called scoring) are used. The scoring is calculated based on scientifically recognized mathematical and statistical methods.
Klarna provides
https://cdn.klarna.com/1.0/shared/content/policy/data/de_de/data_protection.pdf
Further information on the processing described above as well as the applicable data protection regulations are available.
Google AdSense
We use Google AdSense to integrate advertisements on our website. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google."
Google AdSense stores cookies and web beacons on your device via your internet browser. This allows Google to analyze your use of our website. The information collected in this way, along with your IP address and the advertising formats displayed to you, is transmitted to Google in the USA and stored there. Google may also share this information with contractual partners. However, Google states that your IP address will not be merged with other data about you.
If you have given your consent for this processing, the legal basis is Art. 6 (1) (a) GDPR. Art. 6 (1) (f) GDPR may also be the legal basis. Our legitimate interest lies in the analysis, optimization, and economic operation of our website.
If you do not agree to this processing, you have the option of preventing the installation of cookies by selecting the appropriate settings in your browser. Details can be found above under the "Cookies" section.
Google also offers
https://policies.google.com/privacy
https://adssettings.google.com/authenticated
further information, in particular on the options for preventing the use of data.
Google AdWords with conversion tracking
We use Google AdWords, a service known as conversion tracking, on our website. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google."
We use conversion tracking to target our advertising. If you have consented to this processing, the legal basis is Art. 6 (1) (a) GDPR. Art. 6 (1) (f) GDPR may also be used. Our legitimate interest lies in the analysis, optimization, and economic operation of our website.
If you click on an ad placed by Google, the conversion tracking we use will store a cookie on your device. These so-called conversion cookies expire after 30 days and are not used to identify you personally.
If the cookie is still valid and you visit a specific page of our website, both we and Google can evaluate that you have clicked on one of our ads placed on Google and that you were subsequently redirected to our website.
Using the information collected in this way, Google compiles statistics about visits to our website. This also provides us with information about the number of users who clicked on our ad(s) and the pages of our website subsequently accessed. However, neither we nor third parties who also use Google AdWords are able to identify you in this way.
You can also prevent or restrict the installation of cookies by adjusting the settings in your browser. You can also delete cookies that have already been saved at any time. However, the steps and actions required to do this depend on the specific browser you are using. If you have any questions, please refer to your browser's help function or documentation, or contact its manufacturer or support.
Furthermore, Google also offers
https://services.google.com/sitestats/de.html
https://www.google.com/policies/technologies/ads/
http://www.google.de/policies/privacy/
further information on this topic and in particular on the options for preventing the use of data.
Newsletter via WhatsApp
You can also receive our free newsletter via the instant messaging service WhatsApp. WhatsApp is a service of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, a subsidiary of WhatsApp Inc., 1601 Willow Road, Menlo Park, California 94025, USA, both hereinafter referred to as "WhatsApp." User data is partially processed on WhatsApp servers in the USA. WhatsApp also offers
https://www.whatsapp.com/legal/#privacy-policy
further data protection information
To receive our newsletter via WhatsApp, you need a WhatsApp user account. Details about what data WhatsApp collects during registration can be found in WhatsApp's privacy policy, as described above.
If you then sign up for our newsletter via WhatsApp, the mobile phone number you entered during the registration process will be processed by WhatsApp. Your IP address and the date and time of your registration will also be saved. As part of the further registration process, your consent to receive the newsletter will be obtained, the content will be described in detail, and reference will be made to this privacy policy.
The legal basis for sending the newsletter and the analysis is Art. 6 (1) (a) GDPR.
You can revoke your consent to receive the newsletter at any time with future effect, in accordance with Art. 7 (3) GDPR. To do so, you simply need to notify us of your revocation. You can also block newsletter receipt by changing the settings in the WhatsApp software on your device.
WhatsApp contact
To contact the customer, the provider offers, among other options, the option of contacting the customer via the WhatsApp messaging service. WhatsApp is a service provided by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, hereinafter referred to as WhatsApp, a subsidiary of Facebook.
When the user communicates with the provider via WhatsApp, both the provider and WhatsApp receive the user's mobile phone number and the information that the user has contacted the provider.
The aforementioned data will also be forwarded by WhatsApp to Facebook servers in the USA and processed by WhatsApp and Facebook in accordance with the WhatsApp Privacy Policy, which also includes processing for their own purposes, such as improving the WhatsApp service.
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However, according to data protection authorities, the US does not currently have an adequate level of data protection. However, so-called standard contractual clauses exist:
https://faq.whatsapp.com/general/about-standard-contractual-clauses
However, these are private law agreements and therefore have no direct impact on the access options of authorities in the USA.
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Further information on the purpose and scope of data collection and further processing of this data by WhatsApp and Facebook, as well as related rights and setting options for protecting privacy, can be found in WhatsApp's privacy policy:
https://www.whatsapp.com/legal/#privacy-policy .
The legal basis for this processing and the transmission to WhatsApp is Art. 6 (1) (b) GDPR, provided that the contact concerns an existing contractual relationship or serves to initiate such a contractual relationship. If the contact is not made for the aforementioned purposes, the legal basis is Art. 6 (1) (f) GDPR. The provider's legitimate interest lies in improving service quality.